COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Clinical Talent Experience Manager position is within Prolink’s Workforce Solutions department and partners with key stakeholders to manage and promote clinical excellence, engagement, and retention initiatives.
RESPONSIBILITIES
● Support the development of Prolink’s clinical concierge model and services to achieve company and clinical objectives
● Serve as a resource throughout the organization and with clients to advance and improve the practice environment supporting clinical excellence
● Manage development of recruitment, engagement, performance management, and retention programs, including the expansion and enhancement of existing loyalty program
● Utilize appropriate sources of data and technology to make decisions and proactively mitigate risk
● Evaluate and measure adherence to safety and quality standards, includes providing inputs for board reporting and follow up
● Support internal teams to reach engagement and fulfillment goals
● Improve and enhance visibility of talent retention data to drive action planning and achievement of desired outcomes
● Partner with Sales team to conduct Quarterly Business Reviews for dedicated group of clients
● Participate in leader on-call schedule in partnership with compliance and support teams
● Lead and manage the strategic direction, onboarding, performance management, and career development for all team members by consistently providing relevant information, feedback, and guidance
● Perform other related duties as assigned
REQUIREMENTS
● Willing and able to travel 25% of the time
● Bachelor degree in a related discipline or equivalent work experience
● 5+ years of nursing experience
● Current RN licensure in home state
● 5 years of progressive nursing leadership experience in a healthcare setting
● Experience with project design, implementation, and evaluation
● Knowledge of healthcare industry, strategy, financing, and operations
● Excellent communication, coordination, problem-solving, negotiation, decision making, influence, change management, and conflict resolution skills
● Able to balance multiple priorities, meet tight deadlines, and take accountability for deliverables
● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
